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Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Gail Manuel (
671-649-8200
)
Scheduled Date/Time:
05/20/2026, 09:00 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Rates:
Ambyth - Service Contract (08/26/25 - 08/25/26) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
033478
Work Requested
Work with CYMA on CYMA max user limit issue
Work Requested by: Gail Manuel
Enter Work Completed Tasks
Work Completed :
Worked with CYMA on max user limit issue. Per Pete, issue due to mismatch between CYMA System Manager and Actian Zen 15. System Manager max user is 10 while Actian Zen 15 max user is 15. Register new System Manager serial and validation key. Confirmed both system manager and Actian Zen 15 both show 15 max users. DSI will monitor CYMA System Monitor and Ambyth will report if any additional max user limit errors.
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