DSI WebApp

W38741 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Jacob Tareyama

Scheduled Date/Time:

09/03/2021, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)

Rates:

Ambyth - Service Contract (08/09/21 - 08/08/22) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Gail Manuel

Date Signed:

09/03/2021

Work Requested

Troubleshoot Accounting scanner access.

Work Requested by: Jacob Tareyama

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Recreate Bella's Xerox Workflow scanning profile. Test scan successfully. Check Gail's Duo Security issue. Attempt to add new mobile phone for Duo Security but unable to. DSI to create a trouble ticket with Duo Security.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Recreate Bella's Xerox Workflow scanning profile. Test scan successfully. Check Gail's Duo Security issue. Attempt to add new mobile phone for Duo Security but unable to. DSI to create a trouble ticket with Duo Security.	Kevin Hsueh	09/03/2021 09:00 am	09/03/2021 10:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/03/2021 08:23 am	Created workorder.	Kevin H.
09/03/2021 08:23 am	Assigned: Kevin Hsueh	Kevin H.
09/03/2021 08:23 am	Updated status to Scheduled	Kevin H.
09/03/2021 08:56 am	Check-in 09/03/2021 08:56 am	Kevin H.
09/03/2021 08:56 am	Arrived 09/03/2021 08:56 am	Kevin H.
09/03/2021 10:04 am	Customer Signature Posted	Kevin H.
09/03/2021 10:07 am	Updated status to Service Completed	Kevin H.
09/03/2021 10:07 am	Work Order Tasks Added	Kevin H.
09/03/2021 10:07 am	Check-out 09/03/2021 10:00 am	Kevin H.
09/03/2021 10:08 am	Service Completed	Kevin H.
09/03/2021 10:08 am	Updated status to Pending Approval	Kevin H.
09/09/2021 10:20 am	Approved.	Chu H.
09/09/2021 10:20 am	Updated status to Submitted for Invoicing	Chu H.
09/09/2021 10:49 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38741

Work Orders