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W38757   Invoiced

09/15/2021, 01:30 pm   
Onsite
Service Contract
AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)
Ambyth - Service Contract (08/09/21 - 08/08/22) [TOTAL ANNUAL HOURS: 2]
2
0
Kevin Hsueh
Yes
Joleen Cruz
09/15/2021
030075

Work Requested

Troubleshoot various issues.
Work Requested by: Jacob Tareyama

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Setup workstation at front desk. No network connection available. DSI to provide quote for a gigabit network switch. Troubleshoot ID Badge PC. PC has internet connectivity and can browse the web. ID Badge software unable to access updates as error message states no internet. noted several control panel and device manager settings not accessible. Suggested to reprep this PC. DSI to work with 3DI to obtain ID Badge software license key. Troubleshoot CYMA error 3006 by following steps provided by CYMA support
Work Completed Technician Check-in Check-out Actual Hrs
1 Setup workstation at front desk. No network connection available. DSI to provide quote for a gigabit network switch. Troubleshoot ID Badge PC. PC has internet connectivity and can browse the web. ID Badge software unable to access updates as error message states no internet. noted several control panel and device manager settings not accessible. Suggested to reprep this PC. DSI to work with 3DI to obtain ID Badge software license key. Troubleshoot CYMA error 3006 by following steps provided by CYMA support Kevin Hsueh
09/15/2021 01:17 pm 09/15/2021 03:12 pm 01:55

Parts and Materials 2

Item Serial Number Condition Qty Price Amount
1 35ft CAT6 Cable New 1 15.00 15.00
2 6ft Power Cord New 2 10.00 20.00
TOTAL ($)   35.00

Comments For Internal Use only. 17

Date/Time Comment Tech
09/10/2021 02:50 pm Created workorder. Kevin H.
09/10/2021 02:50 pm Assigned: Kevin Hsueh Kevin H.
09/10/2021 02:50 pm Updated status to Scheduled Kevin H.
09/15/2021 10:25 am Updated Estimated Service Time (hrs) to Kevin H.
09/15/2021 10:25 am Updated scheduled date/time from 09/15/2021 10:30 am to: 09/15/2021 01:30 pm Kevin H.
09/15/2021 10:25 am Modified workorder. Kevin H.
09/15/2021 01:18 pm Check-in 09/15/2021 01:17 pm Kevin H.
09/15/2021 01:18 pm Arrived 09/15/2021 01:18 pm Kevin H.
09/15/2021 03:09 pm Customer Signature Posted Kevin H.
09/15/2021 03:15 pm Updated status to Service Completed Kevin H.
09/15/2021 03:15 pm Work Order Tasks Added Kevin H.
09/15/2021 03:15 pm Check-out 09/15/2021 03:12 pm Kevin H.
09/15/2021 03:16 pm Service Completed Kevin H.
09/15/2021 03:16 pm Updated status to Pending Approval Kevin H.
09/16/2021 12:46 pm Approved. Chu H.
09/16/2021 12:46 pm Updated status to Submitted for Invoicing Chu H.
09/16/2021 12:56 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W38757