DSI WebApp

W38775 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Jacob Tareyama

Scheduled Date/Time:

09/17/2021, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Gail Manuel

Date Signed:

09/17/2021

Invoice Number:

030080

Work Requested

Deliver and setup network switch. Troubleshoot Duo Security.

Work Requested by: Jacob Tareyama

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Install 5 port gigabit switch at front desk. Setup John Ken's profile on front desk workstation. Unable to configure email account in Outlook 2013. followed Rackspace configuration instructions but not successful. Sent a trouble ticket to email vendor (3DI). Add Gail's iPhone 12 to her Duo Security profile. Test Duo Security with the new mobile phone successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Install 5 port gigabit switch at front desk. Setup John Ken's profile on front desk workstation. Unable to configure email account in Outlook 2013. followed Rackspace configuration instructions but not successful. Sent a trouble ticket to email vendor (3DI). Add Gail's iPhone 12 to her Duo Security profile. Test Duo Security with the new mobile phone successfully.	Kevin Hsueh	09/17/2021 08:44 am	09/17/2021 10:36 am	01:52

Parts and Materials 1

	Item	Serial Number	Condition	Qty	Price	Amount
1	5-Port Gigabit Switch		New	1	50.00	50.00
TOTAL ($)						50.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/17/2021 08:22 am	Created workorder.	Kevin H.
09/17/2021 08:22 am	Assigned: Kevin Hsueh	Kevin H.
09/17/2021 08:22 am	Updated status to Scheduled	Kevin H.
09/17/2021 08:45 am	Check-in 09/17/2021 08:44 am	Kevin H.
09/17/2021 08:45 am	Arrived 09/17/2021 08:45 am	Kevin H.
09/17/2021 10:29 am	Customer Signature Posted	Kevin H.
09/17/2021 10:38 am	Updated status to Service Completed	Kevin H.
09/17/2021 10:38 am	Work Order Tasks Added	Kevin H.
09/17/2021 10:38 am	Check-out 09/17/2021 10:36 am	Kevin H.
09/17/2021 10:38 am	Service Completed	Kevin H.
09/17/2021 10:38 am	Updated status to Pending Approval	Kevin H.
09/17/2021 12:03 pm	Approved.	Chu H.
09/17/2021 12:03 pm	Updated status to Submitted for Invoicing	Chu H.
09/17/2021 01:53 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38775

Work Orders