DSI WebApp

W38785 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

09/21/2021, 01:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030087

Work Requested

Troubleshoot JCabingas Duo Security

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reactivate JCabingas Duo Security account on Ambyth's Duo Security portal. Download and install Duo Security client to JCabingas workstation. Test Duo Security 2FA push successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Reactivate JCabingas Duo Security account on Ambyth's Duo Security portal. Download and install Duo Security client to JCabingas workstation. Test Duo Security 2FA push successfully.	Kevin Hsueh	09/21/2021 01:00 pm	09/21/2021 01:49 pm	00:49

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
09/21/2021 01:45 pm	Created workorder.	Kevin H.
09/21/2021 01:45 pm	Assigned: Kevin Hsueh	Kevin H.
09/21/2021 01:45 pm	Updated status to Scheduled	Kevin H.
09/21/2021 01:49 pm	Check-in 09/21/2021 01:00 pm	Kevin H.
09/21/2021 01:50 pm	Updated status to Service Completed	Kevin H.
09/21/2021 01:50 pm	Work Order Tasks Added	Kevin H.
09/21/2021 01:50 pm	Check-out 09/21/2021 01:49 pm	Kevin H.
09/21/2021 01:51 pm	Service Completed	Kevin H.
09/21/2021 01:51 pm	Updated status to Pending Approval	Kevin H.
09/21/2021 01:51 pm	No Signature: Remote Support	Kevin H.
09/21/2021 03:43 pm	Approved.	Chu H.
09/21/2021 03:43 pm	Updated status to Submitted for Invoicing	Chu H.
09/21/2021 05:21 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38785

Work Orders