DSI WebApp

W38817 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

10/06/2021, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)

Rates:

Ambyth - Service Contract (08/09/21 - 08/08/22) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jacob Tareyama

Date Signed:

10/06/2021

Work Requested

Troubleshoot Vanessa's Duo Security client.

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Setup Duo Security for Vanessa Cruz. Confugure Duo push ob Vanessa iPhone. Test Duo Security 2FA successfully on Vanessas workstation.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Setup Duo Security for Vanessa Cruz. Confugure Duo push ob Vanessa iPhone. Test Duo Security 2FA successfully on Vanessas workstation.	Kevin Hsueh	10/06/2021 01:31 pm	10/06/2021 02:30 pm	00:59

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/06/2021 08:44 am	Created workorder.	Kevin H.
10/06/2021 08:44 am	Assigned: Kevin Hsueh	Kevin H.
10/06/2021 08:44 am	Updated status to Scheduled	Kevin H.
10/06/2021 01:31 pm	Check-in 10/06/2021 01:31 pm	Kevin H.
10/06/2021 01:31 pm	Arrived 10/06/2021 01:31 pm	Kevin H.
10/06/2021 03:02 pm	Customer Signature Posted	Kevin H.
10/06/2021 03:05 pm	Updated status to Service Completed	Kevin H.
10/06/2021 03:05 pm	Work Order Tasks Added	Kevin H.
10/06/2021 03:05 pm	Check-out 10/05/2021 02:30 pm	Kevin H.
10/06/2021 03:07 pm	Service Completed	Kevin H.
10/06/2021 03:07 pm	Updated status to Pending Approval	Kevin H.
10/08/2021 08:54 am	Approved.	Chu H.
10/08/2021 08:54 am	Updated status to Submitted for Invoicing	Chu H.
10/08/2021 09:34 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38817

Work Orders