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W38834 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Jacob Tareyama

Scheduled Date/Time:

10/15/2021, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)

Rates:

Ambyth - Service Contract (08/09/21 - 08/08/22) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Kaeala Quirante

Date Signed:

10/15/2021

Work Requested

Troubleshoot Workstation issues at Piti Office

Work Requested by: Jacob Tareyama

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot 2 Front Desk workstation network drive issues. Network drives not showing all subfolders. Noted download offline files setting enabled. Disable offline file setting and reboot both workstations. Confirmed network drives show all subfolders after reboot. Test Olivers network line and confirmed network line passed cable test.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot 2 Front Desk workstation network drive issues. Network drives not showing all subfolders. Noted download offline files setting enabled. Disable offline file setting and reboot both workstations. Confirmed network drives show all subfolders after reboot. Test Olivers network line and confirmed network line passed cable test.	Kevin Hsueh	10/15/2021 08:29 am	10/15/2021 09:20 am	00:51

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/14/2021 05:22 pm	Created workorder.	Kevin H.
10/14/2021 05:22 pm	Assigned: Kevin Hsueh	Kevin H.
10/14/2021 05:22 pm	Updated status to Scheduled	Kevin H.
10/15/2021 08:29 am	Check-in 10/15/2021 08:29 am	Kevin H.
10/15/2021 08:50 am	Arrived 10/15/2021 08:50 am	Kevin H.
10/15/2021 09:17 am	Customer Signature Posted	Kevin H.
10/15/2021 09:22 am	Updated status to Service Completed	Kevin H.
10/15/2021 09:22 am	Work Order Tasks Added	Kevin H.
10/15/2021 09:22 am	Check-out 10/15/2021 09:20 am	Kevin H.
10/15/2021 09:23 am	Service Completed	Kevin H.
10/15/2021 09:23 am	Updated status to Pending Approval	Kevin H.
10/18/2021 11:43 am	Approved.	Chu H.
10/18/2021 11:43 am	Updated status to Submitted for Invoicing	Chu H.
10/18/2021 01:14 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38834

Work Orders