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W38857   Invoiced

10/26/2021, 03:00 pm   
Onsite
Service Contract
AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
John Garrido
10/26/2021
030194

Work Requested

Troubleshoot Piti Office network
Work Requested by: Jacob Tareyama

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Access from Piti office to Harmon office server extremely slow. Noted workstations are not causing the slowness. Reboot GTA modem and confirmed modem synced back up. Test access Harmon server with John and confirmed speed is fine after modem reboot.
Work Completed Technician Check-in Check-out Actual Hrs
1 Access from Piti office to Harmon office server extremely slow. Noted workstations are not causing the slowness. Reboot GTA modem and confirmed modem synced back up. Test access Harmon server with John and confirmed speed is fine after modem reboot. Kevin Hsueh
10/25/2021 03:00 pm 10/26/2021 03:40 pm 00:40

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
10/26/2021 03:36 pm Created workorder. Kevin H.
10/26/2021 03:36 pm Assigned: Kevin Hsueh Kevin H.
10/26/2021 03:36 pm Updated status to Scheduled Kevin H.
10/26/2021 03:36 pm Check-in 10/25/2021 03:00 pm Kevin H.
10/26/2021 03:37 pm Customer Signature Posted Kevin H.
10/26/2021 03:39 pm Arrived 10/26/2021 03:00 pm Kevin H.
10/26/2021 03:41 pm Updated status to Service Completed Kevin H.
10/26/2021 03:41 pm Work Order Tasks Added Kevin H.
10/26/2021 03:41 pm Check-out 10/26/2021 03:40 pm Kevin H.
10/26/2021 03:42 pm Service Completed Kevin H.
10/26/2021 03:42 pm Updated status to Pending Approval Kevin H.
10/29/2021 10:34 am Approved. Chu H.
10/29/2021 10:34 am Updated status to Submitted for Invoicing Chu H.
10/29/2021 02:35 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W38857