DSI WebApp

W38880 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

11/08/2021, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)

Rates:

Ambyth - Service Contract (08/09/21 - 08/08/22) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Christi Taijeron

Date Signed:

11/08/2021

Invoice Number:

030204

Work Requested

Hosted Exchange Email Deployment: Begin archive of old emails on all user's outlook clients.

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Configure Outlook Cache settings to download emails for all time from Rackspace. All outlook clients set to download 1 year. Configure cache setting on 23 user outlook clients. Remaining users that are off site will receive instructions on how to configure cache.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Configure Outlook Cache settings to download emails for all time from Rackspace. All outlook clients set to download 1 year. Configure cache setting on 23 user outlook clients. Remaining users that are off site will receive instructions on how to configure cache.	Kevin Hsueh	11/08/2021 09:45 am	11/08/2021 11:30 am	01:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/08/2021 08:27 am	Created workorder.	Kevin H.
11/08/2021 08:27 am	Assigned: Kevin Hsueh	Kevin H.
11/08/2021 08:27 am	Updated status to Scheduled	Kevin H.
11/08/2021 09:45 am	Check-in 11/08/2021 09:45 am	Kevin H.
11/08/2021 09:45 am	Arrived 11/08/2021 09:45 am	Kevin H.
11/08/2021 11:22 am	Customer Signature Posted	Kevin H.
11/08/2021 11:57 am	Updated status to Service Completed	Kevin H.
11/08/2021 11:57 am	Work Order Tasks Added	Kevin H.
11/08/2021 11:57 am	Check-out 11/08/2021 11:30 am	Kevin H.
11/08/2021 12:09 pm	Service Completed	Kevin H.
11/08/2021 12:09 pm	Updated status to Pending Approval	Kevin H.
11/08/2021 01:39 pm	Approved.	Chu H.
11/08/2021 01:39 pm	Updated status to Submitted for Invoicing	Chu H.
11/08/2021 04:10 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38880

Work Orders