DSI WebApp

W38900 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Jacob Tareyama

Scheduled Date/Time:

11/15/2021, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

4

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

John Garrido

Date Signed:

11/15/2021

Invoice Number:

030216

Work Requested

Work with Ninth Design to configure MX and DNS record changes. Setup new Hosted Exchange Email Profile on users' outlook client.

Work Requested by: Jacob Tareyama

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Worked with Ron at Ninth Design to configure MX and DNS record changes. Confirmed emails are flowing to new Hosted Exchange. Ambyth staff to access new Hosted Exchange using webmail for the time being. some emails are still being received on Rackspace accounts due to DNS propagation. Once no more emails are being received on Rackspace. Transfer of Rackspace emails to new Hosted Exchange will occur. Once all emails are transferred, new hosted Exchange accounts will be configured in user's outlook clients.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Worked with Ron at Ninth Design to configure MX and DNS record changes. Confirmed emails are flowing to new Hosted Exchange. Ambyth staff to access new Hosted Exchange using webmail for the time being. some emails are still being received on Rackspace accounts due to DNS propagation. Once no more emails are being received on Rackspace. Transfer of Rackspace emails to new Hosted Exchange will occur. Once all emails are transferred, new hosted Exchange accounts will be configured in user's outlook clients.	Kevin Hsueh	11/15/2021 12:30 pm	11/15/2021 03:30 pm	03:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/15/2021 10:22 am	Created workorder.	Kevin H.
11/15/2021 10:22 am	Assigned: Kevin Hsueh	Kevin H.
11/15/2021 10:22 am	Updated status to Scheduled	Kevin H.
11/15/2021 12:25 pm	Check-in 11/15/2021 12:25 pm	Kevin H.
11/15/2021 12:39 pm	Arrived 11/15/2021 12:39 pm	Kevin H.
11/15/2021 02:16 pm	Customer Signature Posted	Kevin H.
11/15/2021 04:38 pm	Updated status to Service Completed	Kevin H.
11/15/2021 04:38 pm	Work Order Tasks Added	Kevin H.
11/15/2021 04:38 pm	Check-out 11/15/2021 03:30 pm	Kevin H.
11/15/2021 04:39 pm	Service Completed	Kevin H.
11/15/2021 04:39 pm	Updated status to Pending Approval	Kevin H.
11/15/2021 05:02 pm	Approved.	Chu H.
11/15/2021 05:02 pm	Updated status to Submitted for Invoicing	Chu H.
11/15/2021 05:07 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38900

Work Orders