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W39037 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

01/03/2022, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)

Rates:

Ambyth - Service Contract (08/09/21 - 08/08/22) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Wilma Kho

Date Signed:

01/03/2022

Work Requested

Troubleshoot Gail’s monitor issues. Troubleshoot Michael’s workstation issues.

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check Gails monitor issue and noted that Video Card was not properly seated. Shut down workstation and reseat video card. Reboot workstation and confirmed monitor displays image properly. Check Port office DSL and confirmed speed is 15MBps down and 5MBps up after GTA resolved line issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check Gails monitor issue and noted that Video Card was not properly seated. Shut down workstation and reseat video card. Reboot workstation and confirmed monitor displays image properly. Check Port office DSL and confirmed speed is 15MBps down and 5MBps up after GTA resolved line issues.	Kevin Hsueh	01/03/2022 09:50 am	01/03/2022 11:00 am	01:10

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
01/03/2022 08:56 am	Created workorder.	Kevin H.
01/03/2022 08:56 am	Assigned: Kevin Hsueh	Kevin H.
01/03/2022 08:56 am	Updated status to Scheduled	Kevin H.
01/03/2022 09:50 am	Check-in 01/03/2022 09:50 am	Kevin H.
01/03/2022 09:50 am	Arrived 01/03/2022 09:50 am	Kevin H.
01/03/2022 10:33 am	Customer Signature Posted	Kevin H.
01/03/2022 10:38 am	Updated status to Service Completed	Kevin H.
01/03/2022 10:38 am	Work Order Tasks Added	Kevin H.
01/03/2022 10:38 am	Check-out 01/03/2022 10:35 am	Kevin H.
01/03/2022 11:18 am	Service Completed	Kevin H.
01/03/2022 11:18 am	Updated status to Pending Approval	Kevin H.
01/03/2022 11:28 am	Approved.	Chu H.
01/03/2022 11:28 am	Updated status to Submitted for Invoicing	Chu H.
01/03/2022 03:28 pm	Updated status to Closed	Jessica L.
01/03/2022 03:28 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39037

Work Orders