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W39086   Invoiced

01/21/2022, 08:30 am   
Remote
Service Contract
AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No
030366

Work Requested

Troubleshoot Anthony Quinata MS Office 365 issues
Work Requested by: Jay Garrido

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Jay Garrido reported that Anthony Quinata's MS Office 365 applications do not open properly. Error code: 0xc0000142. Proceed to repair MS Office 365 installation. Confirmed repair completed successfully. Test open Outlook and Excel with no issues. Sent a separate email to Jay Garrido to inform of completion.
Work Completed Technician Check-in Check-out Actual Hrs
1 Jay Garrido reported that Anthony Quinata's MS Office 365 applications do not open properly. Error code: 0xc0000142. Proceed to repair MS Office 365 installation. Confirmed repair completed successfully. Test open Outlook and Excel with no issues. Sent a separate email to Jay Garrido to inform of completion. Kevin Hsueh
01/21/2022 08:30 am 01/21/2022 09:30 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
01/21/2022 09:35 am Created workorder. Kevin H.
01/21/2022 09:35 am Assigned: Kevin Hsueh Kevin H.
01/21/2022 09:35 am Updated status to Scheduled Kevin H.
01/21/2022 09:43 am Check-in 01/21/2022 08:30 am Kevin H.
01/21/2022 09:45 am Updated status to Service Completed Kevin H.
01/21/2022 09:45 am Work Order Tasks Added Kevin H.
01/21/2022 09:45 am Check-out 01/21/2022 09:30 am Kevin H.
01/21/2022 09:51 am Service Completed Kevin H.
01/21/2022 09:51 am Updated status to Pending Approval Kevin H.
01/21/2022 09:51 am No Signature: Remote Support Kevin H.
01/24/2022 11:17 am Approved. Chu H.
01/24/2022 11:17 am Updated status to Submitted for Invoicing Chu H.
01/24/2022 12:04 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W39086