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W39194   Invoiced

03/07/2022, 02:00 pm   
Onsite
Service Contract
AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
3
Kevin Hsueh
Yes
Gail Manuel
03/07/2022
030462

Work Requested

1. Move Joleen’s workstation from Piti to Harmon corporate office. 2. Setup iPhone for JQuitaro. 3. Troubleshoot Jabra speak. 4. Troubleshoot Michael’s workstation.
Work Requested by: Jacob Tareyama

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Check Gail's missing email issues. Located emails in Archive PST files and showed Gail. Pick up Joleen Cruz's workstation, monitor, keyboard/mouse, and UPS from Piti office and move to Harmon HQ. Connect workstation in Harmon HQ and noted that workstation lost trust relationship with server as this workstation from Piti was not accessed for over 5 months. Local admin account also locked (3DI's account). Brought workstation back to DSI to backup data and re-prep.
Work Completed Technician Check-in Check-out Actual Hrs
1 Check Gail's missing email issues. Located emails in Archive PST files and showed Gail. Pick up Joleen Cruz's workstation, monitor, keyboard/mouse, and UPS from Piti office and move to Harmon HQ. Connect workstation in Harmon HQ and noted that workstation lost trust relationship with server as this workstation from Piti was not accessed for over 5 months. Local admin account also locked (3DI's account). Brought workstation back to DSI to backup data and re-prep. Kevin Hsueh
03/07/2022 01:37 pm 03/07/2022 05:00 pm 03:23

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
03/07/2022 01:31 pm Created workorder. Kevin H.
03/07/2022 01:31 pm Assigned: Kevin Hsueh Kevin H.
03/07/2022 01:31 pm Updated status to Scheduled Kevin H.
03/07/2022 01:37 pm Check-in 03/07/2022 01:37 pm Kevin H.
03/07/2022 02:04 pm Arrived 03/07/2022 02:04 pm Kevin H.
03/07/2022 04:44 pm Customer Signature Posted Kevin H.
03/07/2022 05:08 pm Updated status to Service Completed Kevin H.
03/07/2022 05:08 pm Work Order Tasks Added Kevin H.
03/07/2022 05:08 pm Check-out 03/07/2022 05:00 pm Kevin H.
03/07/2022 05:16 pm Service Completed Kevin H.
03/07/2022 05:16 pm Updated status to Pending Approval Kevin H.
03/08/2022 11:02 am Approved. Chu H.
03/08/2022 11:02 am Updated status to Submitted for Invoicing Chu H.
03/08/2022 12:47 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W39194