DSI WebApp

W39276 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Jacob Tareyama

Scheduled Date/Time:

04/06/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)

Rates:

Ambyth - Service Contract (08/09/21 - 08/08/22) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jacob Tareyama

Date Signed:

04/06/2022

Work Requested

Troubleshoot Various Issues

Work Requested by: Jacob Tareyama

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Setup Irene’s profile on spare workstation(printer, map network drive, email). Brought back Dell Optiplex (Irene’s workstation)to transfer data to new ssd and Macbook Pro to factory reset data. Checked Bella’s Laptop Slowness issue. Confirmed laptop’s hard drive needs to be replaced. DSI to Quote new 1tb SSD. Checked vanessa’s VPN issue on laptop. No issues were shown onced checked possibly home internet are the issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Setup Irene’s profile on spare workstation(printer, map network drive, email). Brought back Dell Optiplex (Irene’s workstation)to transfer data to new ssd and Macbook Pro to factory reset data. Checked Bella’s Laptop Slowness issue. Confirmed laptop’s hard drive needs to be replaced. DSI to Quote new 1tb SSD. Checked vanessa’s VPN issue on laptop. No issues were shown onced checked possibly home internet are the issues.	Charles Rafanan	04/06/2022 01:50 pm	04/06/2022 03:47 pm	01:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 18

Date/Time	Comment	Tech
04/06/2022 01:46 pm	Created workorder.	Kevin H.
04/06/2022 01:46 pm	Assigned: Kevin Hsueh	Kevin H.
04/06/2022 01:46 pm	Updated status to Scheduled	Kevin H.
04/06/2022 01:50 pm	Check-in 04/06/2022 01:50 pm	Kevin H.
04/06/2022 02:07 pm	Arrived 04/06/2022 02:07 pm	Kevin H.
04/06/2022 02:53 pm	Updated Estimated Service Time (hrs) to	Kevin H.
04/06/2022 02:53 pm	Assigned: Charles Rafanan	Kevin H.
04/06/2022 02:53 pm	Unassigned: Kevin Hsueh	Kevin H.
04/06/2022 02:53 pm	Modified workorder.	Kevin H.
04/06/2022 03:43 pm	Customer Signature Posted	Charles R.
04/06/2022 03:55 pm	Updated status to Service Completed	Charles R.
04/06/2022 03:55 pm	Work Order Tasks Added	Charles R.
04/06/2022 03:55 pm	Check-out 04/06/2022 03:47 pm	Charles R.
04/06/2022 03:56 pm	Service Completed	Charles R.
04/06/2022 03:56 pm	Updated status to Pending Approval	Charles R.
04/06/2022 05:53 pm	Approved.	Chu H.
04/06/2022 05:53 pm	Updated status to Submitted for Invoicing	Chu H.
04/07/2022 08:30 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39276

Work Orders