DSI WebApp

W39342 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Vanessa Cruz

Scheduled Date/Time:

05/04/2022, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)

Rates:

Ambyth - Service Contract (08/09/21 - 08/08/22) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lou Garcia

Date Signed:

05/04/2022

Work Requested

Troubleshoot Conrad Divis' MS Office 365. Create new email accounts. Setup VPN access for Vanessa's laptop

Work Requested by: Vanessa Cruz

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reactivate Conrad Divis' MS office 365. Create 2 new email accounts (ejones and jgisog) sent account credentials to Lou on a separate email. Setup SonicWALL SSL VPN on Vanessa's laptop.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reactivate Conrad Divis' MS office 365. Create 2 new email accounts (ejones and jgisog) sent account credentials to Lou on a separate email. Setup SonicWALL SSL VPN on Vanessa's laptop.	Kevin Hsueh	05/04/2022 09:18 am	05/04/2022 10:20 am	01:02

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/04/2022 09:10 am	Created workorder.	Kevin H.
05/04/2022 09:10 am	Assigned: Kevin Hsueh	Kevin H.
05/04/2022 09:10 am	Updated status to Scheduled	Kevin H.
05/04/2022 09:18 am	Check-in 05/04/2022 09:18 am	Kevin H.
05/04/2022 09:28 am	Arrived 05/04/2022 09:27 am	Kevin H.
05/04/2022 10:18 am	Customer Signature Posted	Kevin H.
05/04/2022 10:22 am	Updated status to Service Completed	Kevin H.
05/04/2022 10:22 am	Work Order Tasks Added	Kevin H.
05/04/2022 10:22 am	Check-out 05/04/2022 10:20 am	Kevin H.
05/04/2022 10:23 am	Service Completed	Kevin H.
05/04/2022 10:23 am	Updated status to Pending Approval	Kevin H.
05/04/2022 02:28 pm	Approved.	Chu H.
05/04/2022 02:28 pm	Updated status to Submitted for Invoicing	Chu H.
05/05/2022 09:57 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39342

Work Orders