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W39646   Closed

08/16/2022, 02:00 pm   
Onsite
Service Contract
AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)
Ambyth - Service Contract (08/09/21 - 08/08/22) [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Alan Pasion
08/16/2022

Work Requested

Test network line in accounting office, confirm if line is active. Troubleshoot Conference Room workstation webcam. Pick up new Lenovo Server.
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Check conference room webcam. Reseat webcam USB connection on workstation and confirmed webcam shows properly. Install Nitro PDF and activate using license provided by Ambyth on Jolenes workstation. Reset Ernest Jones profile password. Unable to relocate Vanessas workstation. Desk needs to rearranged by Ambyth and Xerox will relocate printer. Pickup 1 Lenovo Server to setup at DSI.
Work Completed Technician Check-in Check-out Actual Hrs
1 Check conference room webcam. Reseat webcam USB connection on workstation and confirmed webcam shows properly. Install Nitro PDF and activate using license provided by Ambyth on Jolenes workstation. Reset Ernest Jones profile password. Unable to relocate Vanessas workstation. Desk needs to rearranged by Ambyth and Xerox will relocate printer. Pickup 1 Lenovo Server to setup at DSI. Kevin Hsueh
08/16/2022 01:42 pm 08/16/2022 03:24 pm 01:42

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
08/16/2022 01:31 pm Created workorder. Kevin H.
08/16/2022 01:31 pm Assigned: Kevin Hsueh Kevin H.
08/16/2022 01:31 pm Updated status to Scheduled Kevin H.
08/16/2022 01:42 pm Check-in 08/16/2022 01:42 pm Kevin H.
08/16/2022 01:53 pm Arrived 08/16/2022 01:53 pm Kevin H.
08/16/2022 03:12 pm Customer Signature Posted Kevin H.
08/16/2022 03:26 pm Updated status to Service Completed Kevin H.
08/16/2022 03:26 pm Work Order Tasks Added Kevin H.
08/16/2022 03:26 pm Check-out 08/16/2022 03:24 pm Kevin H.
08/16/2022 03:27 pm Service Completed Kevin H.
08/16/2022 03:27 pm Updated status to Pending Approval Kevin H.
08/16/2022 04:12 pm Approved. Chu H.
08/16/2022 04:12 pm Updated status to Submitted for Invoicing Chu H.
08/18/2022 09:16 am Updated status to Closed Jessica L.

Attachments 1

Filename
W39646