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W39712   Closed

09/01/2022, 02:00 pm   
Onsite
Service Contract
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Ambyth - Service Contract (08/09/22 - 08/08/23) [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Lou Garcia
09/01/2022

Work Requested

Troubleshoot Joy's workstation
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Check Joy's workstation and noted 250GB SSD is full. Unable to clean up drive as large files are outlook OST and PST files. DSI will provide a quote to upgrade to a new 500GB SSD. DSI also to provide quote for 5 24 Inch monitors for Accounting office. Setup lenovo laptop for Lou Garcia and setup remote access. Tested remote access successfully
Work Completed Technician Check-in Check-out Actual Hrs
1 Check Joy's workstation and noted 250GB SSD is full. Unable to clean up drive as large files are outlook OST and PST files. DSI will provide a quote to upgrade to a new 500GB SSD. DSI also to provide quote for 5 24 Inch monitors for Accounting office. Setup lenovo laptop for Lou Garcia and setup remote access. Tested remote access successfully Kevin Hsueh
09/01/2022 01:46 pm 09/01/2022 03:02 pm 01:16

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
09/01/2022 11:13 am Created workorder. Kevin H.
09/01/2022 11:13 am Assigned: Kevin Hsueh Kevin H.
09/01/2022 11:13 am Updated status to Scheduled Kevin H.
09/01/2022 01:47 pm Check-in 09/01/2022 01:46 pm Kevin H.
09/01/2022 01:47 pm Arrived 09/01/2022 01:47 pm Kevin H.
09/01/2022 02:59 pm Customer Signature Posted Kevin H.
09/01/2022 03:04 pm Updated status to Service Completed Kevin H.
09/01/2022 03:04 pm Work Order Tasks Added Kevin H.
09/01/2022 03:04 pm Check-out 09/01/2022 03:02 pm Kevin H.
09/01/2022 03:05 pm Service Completed Kevin H.
09/01/2022 03:05 pm Updated status to Pending Approval Kevin H.
09/01/2022 05:09 pm Approved. Chu H.
09/01/2022 05:09 pm Updated status to Submitted for Invoicing Chu H.
09/01/2022 05:21 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W39712