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W39873   Closed

11/02/2022, 10:30 am   
Remote
Service Contract
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Ambyth - Service Contract (08/09/22 - 08/08/23) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No

Work Requested

Ambyth Saipan Service: Setup new Docomo Fiber Internet on SonicWALL Firewall.
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Docomo setup a new Fiber Internet at Ambyth Saipan. Configure SonicWALL port X2 using IP settings provided by Docomo. Worked with Benjie to physically connect new Docomo Fiber Internet to SonicWALL port X2. Verified internet is up. Ran speed test and obtained: 30MBps download and 9MBps upload speed. Reconfigure Guam to Saipan site to site VPN. Confirmed site to site VPN tunnel is up.
Work Completed Technician Check-in Check-out Actual Hrs
1 Docomo setup a new Fiber Internet at Ambyth Saipan. Configure SonicWALL port X2 using IP settings provided by Docomo. Worked with Benjie to physically connect new Docomo Fiber Internet to SonicWALL port X2. Verified internet is up. Ran speed test and obtained: 30MBps download and 9MBps upload speed. Reconfigure Guam to Saipan site to site VPN. Confirmed site to site VPN tunnel is up. Kevin Hsueh
11/02/2022 10:30 am 11/02/2022 11:28 am 00:58

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
11/02/2022 11:27 am Created workorder. Kevin H.
11/02/2022 11:27 am Assigned: Kevin Hsueh Kevin H.
11/02/2022 11:27 am Updated status to Scheduled Kevin H.
11/02/2022 11:28 am Check-in 11/02/2022 10:30 am Kevin H.
11/02/2022 11:30 am Updated status to Service Completed Kevin H.
11/02/2022 11:30 am Work Order Tasks Added Kevin H.
11/02/2022 11:30 am Check-out 11/02/2022 11:28 am Kevin H.
11/02/2022 11:33 am Service Completed Kevin H.
11/02/2022 11:33 am Updated status to Pending Approval Kevin H.
11/02/2022 11:33 am No Signature: Remote Support Kevin H.
11/03/2022 09:40 am Approved. Chu H.
11/03/2022 09:40 am Updated status to Submitted for Invoicing Chu H.
11/03/2022 01:55 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W39873