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W39873 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

11/02/2022, 10:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Ambyth - Service Contract (08/09/22 - 08/08/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Ambyth Saipan Service: Setup new Docomo Fiber Internet on SonicWALL Firewall.

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Docomo setup a new Fiber Internet at Ambyth Saipan. Configure SonicWALL port X2 using IP settings provided by Docomo. Worked with Benjie to physically connect new Docomo Fiber Internet to SonicWALL port X2. Verified internet is up. Ran speed test and obtained: 30MBps download and 9MBps upload speed. Reconfigure Guam to Saipan site to site VPN. Confirmed site to site VPN tunnel is up.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Docomo setup a new Fiber Internet at Ambyth Saipan. Configure SonicWALL port X2 using IP settings provided by Docomo. Worked with Benjie to physically connect new Docomo Fiber Internet to SonicWALL port X2. Verified internet is up. Ran speed test and obtained: 30MBps download and 9MBps upload speed. Reconfigure Guam to Saipan site to site VPN. Confirmed site to site VPN tunnel is up.	Kevin Hsueh	11/02/2022 10:30 am	11/02/2022 11:28 am	00:58

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
11/02/2022 11:27 am	Created workorder.	Kevin H.
11/02/2022 11:27 am	Assigned: Kevin Hsueh	Kevin H.
11/02/2022 11:27 am	Updated status to Scheduled	Kevin H.
11/02/2022 11:28 am	Check-in 11/02/2022 10:30 am	Kevin H.
11/02/2022 11:30 am	Updated status to Service Completed	Kevin H.
11/02/2022 11:30 am	Work Order Tasks Added	Kevin H.
11/02/2022 11:30 am	Check-out 11/02/2022 11:28 am	Kevin H.
11/02/2022 11:33 am	Service Completed	Kevin H.
11/02/2022 11:33 am	Updated status to Pending Approval	Kevin H.
11/02/2022 11:33 am	No Signature: Remote Support	Kevin H.
11/03/2022 09:40 am	Approved.	Chu H.
11/03/2022 09:40 am	Updated status to Submitted for Invoicing	Chu H.
11/03/2022 01:55 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39873

Work Orders