DSI WebApp

W39929 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

12/02/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Ambyth - Service Contract (08/09/22 - 08/08/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Elizabeth Andon

Date Signed:

12/02/2022

Work Requested

Setup metering connection on Xerox Machines. Troubleshoot Wilma's network drive access

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Checked Wilma’s map network drive. Had to set SonicWall of address objects with Piti and Harmon Warehouse. Went to HQ to setup Xerox remote service, followrd guide provided but test connection is failing. Need to contact Xerox regarding issue.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Checked Wilma’s map network drive. Had to set SonicWall of address objects with Piti and Harmon Warehouse. Went to HQ to setup Xerox remote service, followrd guide provided but test connection is failing. Need to contact Xerox regarding issue.	Jayson Larot	12/02/2022 01:52 pm	12/02/2022 03:46 pm	01:54

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/02/2022 01:32 pm	Created workorder.	Kevin H.
12/02/2022 01:32 pm	Assigned: Jayson Larot	Kevin H.
12/02/2022 01:32 pm	Updated status to Scheduled	Kevin H.
12/02/2022 01:53 pm	Check-in 12/02/2022 01:52 pm	Jayson L.
12/02/2022 02:07 pm	Arrived 12/02/2022 02:07 pm	Jayson L.
12/02/2022 03:45 pm	Customer Signature Posted	Jayson L.
12/02/2022 03:51 pm	Updated status to Service Completed	Jayson L.
12/02/2022 03:51 pm	Work Order Tasks Added	Jayson L.
12/02/2022 03:51 pm	Check-out 12/02/2022 03:46 pm	Jayson L.
12/02/2022 03:53 pm	Service Completed	Jayson L.
12/02/2022 03:53 pm	Updated status to Pending Approval	Jayson L.
12/02/2022 04:18 pm	Approved.	Chu H.
12/02/2022 04:18 pm	Updated status to Submitted for Invoicing	Chu H.
12/02/2022 05:13 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39929

Work Orders