DSI WebApp

W40268 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Jay Garrido

Scheduled Date/Time:

04/13/2023, 11:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

DSIG.0120: Warranty Service 2021

Rates:

Warranty Support [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Jayson Larot

Customer Signature:

Yes

Print Name:

Jay Garrido

Date Signed:

04/13/2023

Work Requested

Troubleshoot Kaela’s workstation (no network access).

Work Requested by: Jay Garrido

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Checked Kaela’s workstation network access. Toned and traced network cable on the server. Needed to replug the network cable into the cisco switch. Verified her workstation was now connected to the network, checked shared drives, internet access and network printer.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Checked Kaela’s workstation network access. Toned and traced network cable on the server. Needed to replug the network cable into the cisco switch. Verified her workstation was now connected to the network, checked shared drives, internet access and network printer.	Jayson Larot	04/13/2023 10:40 am	04/13/2023 11:18 am	00:38

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
04/13/2023 10:45 am	Created workorder.	Jayson L.
04/13/2023 10:45 am	Assigned: Jayson Larot	Jayson L.
04/13/2023 10:45 am	Updated status to Pending Schedule	Jayson L.
04/13/2023 10:48 am	Check-in 04/13/2023 10:40 am	Jayson L.
04/13/2023 10:49 am	Arrived 04/13/2023 10:49 am	Jayson L.
04/13/2023 11:12 am	Updated Estimated Service Time (hrs) to	Kevin H.
04/13/2023 11:12 am	Rates modified to Warranty Support: $0.00	Kevin H.
04/13/2023 11:12 am	Modified workorder.	Kevin H.
04/13/2023 11:17 am	Customer Signature Posted	Jayson L.
04/13/2023 11:21 am	Updated status to Service Completed	Jayson L.
04/13/2023 11:21 am	Work Order Tasks Added	Jayson L.
04/13/2023 11:21 am	Check-out 04/13/2023 11:18 am	Jayson L.
04/13/2023 11:25 am	Service Completed	Jayson L.
04/13/2023 11:25 am	Updated status to Pending Approval	Jayson L.
04/13/2023 04:30 pm	Approved.	Chu H.
04/13/2023 04:30 pm	Updated status to Submitted for Invoicing	Chu H.
04/14/2023 09:32 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W40268

Work Orders