DSI WebApp

W40320 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Lou Garcia

Scheduled Date/Time:

05/04/2023, 12:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Ambyth - Service Contract (08/09/22 - 08/08/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jung Ho Lee

Date Signed:

05/04/2023

Work Requested

Check Logistics Interner

Work Requested by: Lou Garcia

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Ambyth Logistics Docomo Internet going up and down. Ticket created with Docomo to troubleshoot. GTA failover did not kick in, noted network cable was not fully connected. Possibly knocked out when docomo was performing previous troubleshooting. Reconnect GTA failover and confirmed working.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Ambyth Logistics Docomo Internet going up and down. Ticket created with Docomo to troubleshoot. GTA failover did not kick in, noted network cable was not fully connected. Possibly knocked out when docomo was performing previous troubleshooting. Reconnect GTA failover and confirmed working.	Kevin Hsueh	05/04/2023 12:00 pm	05/04/2023 12:45 pm	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/04/2023 12:38 pm	Created workorder.	Kevin H.
05/04/2023 12:38 pm	Assigned: Kevin Hsueh	Kevin H.
05/04/2023 12:38 pm	Updated status to Scheduled	Kevin H.
05/04/2023 12:40 pm	Check-in 05/04/2023 12:00 pm	Kevin H.
05/04/2023 12:41 pm	Arrived 05/04/2023 12:10 pm	Kevin H.
05/04/2023 12:41 pm	Customer Signature Posted	Kevin H.
05/04/2023 12:46 pm	Updated status to Service Completed	Kevin H.
05/04/2023 12:46 pm	Work Order Tasks Added	Kevin H.
05/04/2023 12:46 pm	Check-out 05/04/2023 12:45 pm	Kevin H.
05/04/2023 12:49 pm	Service Completed	Kevin H.
05/04/2023 12:49 pm	Updated status to Pending Approval	Kevin H.
05/04/2023 01:59 pm	Approved.	Chu H.
05/04/2023 01:59 pm	Updated status to Submitted for Invoicing	Chu H.
05/04/2023 02:21 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W40320

Work Orders