DSI WebApp

W40647 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

09/21/2023, 08:30 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.0120: Warranty Service 2021

Rates:

Warranty Support [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Gail

Date Signed:

09/21/2023

Work Requested

Ambyth advised Leonie and Jazmine scan share drive mapping/access is incorrect

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Ambyth reported Leonie and Jazmine were able to see all users' scan folders. Connect to Leonie and Jazmine workstations remotely and map the correct network drive access. Test scan from xerox printer and confirmed both Leonie and Jazmine only can see their scan files and folders.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Ambyth reported Leonie and Jazmine were able to see all users' scan folders. Connect to Leonie and Jazmine workstations remotely and map the correct network drive access. Test scan from xerox printer and confirmed both Leonie and Jazmine only can see their scan files and folders.	Kevin Hsueh	09/21/2023 08:00 am	09/21/2023 09:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/21/2023 09:03 am	Created workorder.	Kevin H.
09/21/2023 09:03 am	Assigned: Kevin Hsueh	Kevin H.
09/21/2023 09:03 am	Updated status to Scheduled	Kevin H.
09/21/2023 09:14 am	Check-in 09/21/2023 08:00 am	Kevin H.
09/21/2023 09:17 am	Updated status to Service Completed	Kevin H.
09/21/2023 09:17 am	Work Order Tasks Added	Kevin H.
09/21/2023 09:17 am	Check-out 09/21/2023 09:15 am	Kevin H.
09/21/2023 09:26 am	Service Completed	Kevin H.
09/21/2023 09:26 am	Updated status to Pending Approval	Kevin H.
09/21/2023 09:26 am	No Signature: Warranty Service	Kevin H.
09/21/2023 09:30 am	Approved.	Chu H.
09/21/2023 09:30 am	Updated status to Submitted for Invoicing	Chu H.
09/21/2023 11:26 am	Customer Signature Posted	Bryant B.
09/22/2023 02:24 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W40647

Work Orders