[][

W40647   Closed

09/21/2023, 08:30 am   
Remote
Normal
DSIG.0120: Warranty Service 2021
Warranty Support [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Gail
09/21/2023

Work Requested

Ambyth advised Leonie and Jazmine scan share drive mapping/access is incorrect
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Ambyth reported Leonie and Jazmine were able to see all users' scan folders. Connect to Leonie and Jazmine workstations remotely and map the correct network drive access. Test scan from xerox printer and confirmed both Leonie and Jazmine only can see their scan files and folders.
Work Completed Technician Check-in Check-out Actual Hrs
1 Ambyth reported Leonie and Jazmine were able to see all users' scan folders. Connect to Leonie and Jazmine workstations remotely and map the correct network drive access. Test scan from xerox printer and confirmed both Leonie and Jazmine only can see their scan files and folders. Kevin Hsueh
09/21/2023 08:00 am 09/21/2023 09:00 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
09/21/2023 09:03 am Created workorder. Kevin H.
09/21/2023 09:03 am Assigned: Kevin Hsueh Kevin H.
09/21/2023 09:03 am Updated status to Scheduled Kevin H.
09/21/2023 09:14 am Check-in 09/21/2023 08:00 am Kevin H.
09/21/2023 09:17 am Updated status to Service Completed Kevin H.
09/21/2023 09:17 am Work Order Tasks Added Kevin H.
09/21/2023 09:17 am Check-out 09/21/2023 09:15 am Kevin H.
09/21/2023 09:26 am Service Completed Kevin H.
09/21/2023 09:26 am Updated status to Pending Approval Kevin H.
09/21/2023 09:26 am No Signature: Warranty Service Kevin H.
09/21/2023 09:30 am Approved. Chu H.
09/21/2023 09:30 am Updated status to Submitted for Invoicing Chu H.
09/21/2023 11:26 am Customer Signature Posted Bryant B.
09/22/2023 02:24 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W40647