DSI WebApp

W40840 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Lou Garcia

Scheduled Date/Time:

12/05/2023, 09:00 am

Service Type:

Onsite

Charge Type:

Warranty

Charge Code:

DSIG.0120: Warranty Service 2021

Rates:

Warranty Support [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Bryant Bagiac

Customer Signature:

Yes

Print Name:

Lou Garcia

Date Signed:

12/05/2023

Work Requested

Check Tony's Sales drive access

Work Requested by: Lou Garcia

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Tony's MacBook was connecting to old Sales drive. Resolved issue by changing DNS and reconnecting to new Sales drive. Had Jung double-check the file he was working on was updated on Tony's MacBook as Tony is in a meeting. Verified that Tony can access the Sales drive properly

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Tony's MacBook was connecting to old Sales drive. Resolved issue by changing DNS and reconnecting to new Sales drive. Had Jung double-check the file he was working on was updated on Tony's MacBook as Tony is in a meeting. Verified that Tony can access the Sales drive properly No charge code Warranty Service 2023, only charge code for Warranty Service 2021 so used that instead.	Bryant Bagiac	12/05/2023 08:41 am	12/05/2023 09:11 am	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/05/2023 08:40 am	Created workorder.	Bryant B.
12/05/2023 08:40 am	Assigned: Bryant Bagiac	Bryant B.
12/05/2023 08:40 am	Updated status to Pending Schedule	Bryant B.
12/05/2023 08:41 am	Check-in 12/05/2023 08:41 am	Bryant B.
12/05/2023 08:50 am	Arrived 12/05/2023 08:50 am	Bryant B.
12/05/2023 09:10 am	Customer Signature Posted	Bryant B.
12/05/2023 09:13 am	Updated status to Service Completed	Bryant B.
12/05/2023 09:13 am	Work Order Tasks Added	Bryant B.
12/05/2023 09:13 am	Check-out 12/05/2023 09:11 am	Bryant B.
12/05/2023 09:15 am	Service Completed	Bryant B.
12/05/2023 09:15 am	Updated status to Pending Approval	Bryant B.
12/05/2023 02:56 pm	Approved.	Chu H.
12/05/2023 02:56 pm	Updated status to Submitted for Invoicing	Chu H.
12/05/2023 04:15 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W40840

Work Orders