DSI WebApp

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Jacob Tareyama

Scheduled Date/Time:

12/14/2023, 04:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)

Rates:

Ambyth - Service Contract (08/09/23 - 08/08/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Troubleshoot Bella's laptop. Network drive access lost

Work Requested by: Jacob Tareyama

	Item	Serial Number	Notes

Bella's laptop lost network drive access. Restored network drive access. Tested access with Bella successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Bella's laptop lost network drive access. Restored network drive access. Tested access with Bella successfully.	Kevin Hsueh	12/14/2023 04:00 pm	12/14/2023 04:20 pm	00:20

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
12/14/2023 04:19 pm	Created workorder.	Kevin H.
12/14/2023 04:19 pm	Assigned: Kevin Hsueh	Kevin H.
12/14/2023 04:19 pm	Updated status to Scheduled	Kevin H.
12/14/2023 04:20 pm	Check-in 12/14/2023 04:00 pm	Kevin H.
12/14/2023 04:21 pm	Updated status to Service Completed	Kevin H.
12/14/2023 04:21 pm	Work Order Tasks Added	Kevin H.
12/14/2023 04:21 pm	Check-out 12/14/2023 04:20 pm	Kevin H.
12/14/2023 04:23 pm	Service Completed	Kevin H.
12/14/2023 04:23 pm	Updated status to Pending Approval	Kevin H.
12/14/2023 04:23 pm	No Signature: Remote Support	Kevin H.
12/15/2023 10:32 am	Approved.	Chu H.
12/15/2023 10:32 am	Updated status to Submitted for Invoicing	Chu H.
12/15/2023 03:35 pm	Updated status to Closed	Jessica L.

Filename
W40866