DSI WebApp

W40888 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Tanya Norman

Scheduled Date/Time:

01/02/2024, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)

Rates:

Ambyth - Service Contract (08/09/23 - 08/08/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Tanya Norman reported she forgot her profile password. Reset password.

Work Requested by: Tanya Norman

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Login to AD Server and reset Tanya Norman (TNorman) password to: @mbyth2024$. Advised Tanya to change the temporary password to a unique password once logged in.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Login to AD Server and reset Tanya Norman (TNorman) password to: @mbyth2024$. Advised Tanya to change the temporary password to a unique password once logged in.	Kevin Hsueh	01/02/2024 08:30 am	01/02/2024 08:57 am	00:27

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
01/02/2024 08:50 am	Created workorder.	Kevin H.
01/02/2024 08:50 am	Assigned: Kevin Hsueh	Kevin H.
01/02/2024 08:50 am	Updated status to Scheduled	Kevin H.
01/02/2024 08:57 am	Check-in 01/02/2024 08:30 am	Kevin H.
01/02/2024 08:59 am	Updated status to Service Completed	Kevin H.
01/02/2024 08:59 am	Work Order Tasks Added	Kevin H.
01/02/2024 08:59 am	Check-out 01/02/2024 08:57 am	Kevin H.
01/02/2024 09:01 am	Service Completed	Kevin H.
01/02/2024 09:01 am	Updated status to Pending Approval	Kevin H.
01/02/2024 09:01 am	No Signature: Remote Support	Kevin H.
01/02/2024 02:49 pm	Approved.	Chu H.
01/02/2024 02:49 pm	Updated status to Submitted for Invoicing	Chu H.
01/02/2024 03:10 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W40888

Work Orders