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W41421   Closed

08/26/2024, 09:44 am   
Onsite
Service Contract
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Fanny Paguio
08/26/2024

Work Requested

Troubleshoot Fanny workstation. Unable to boot.
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Fanny's workstation stuck in start up repair. Noted Windows 11 Feature update was installed. This feature update did not install successfully and crashed the workstation. Perform a system restore to restore back to restore point before the windows update was downloaded and installed.
Work Completed Technician Check-in Check-out Actual Hrs
1 Fanny's workstation stuck in start up repair. Noted Windows 11 Feature update was installed. This feature update did not install successfully and crashed the workstation. Perform a system restore to restore back to restore point before the windows update was downloaded and installed. Kevin Hsueh
08/26/2024 09:59 am 08/26/2024 10:42 am 00:43

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
08/26/2024 09:46 am Created workorder. Kevin H.
08/26/2024 09:46 am Assigned: Kevin Hsueh Kevin H.
08/26/2024 09:46 am Updated status to Scheduled Kevin H.
08/26/2024 09:59 am Check-in 08/26/2024 09:59 am Kevin H.
08/26/2024 09:59 am Arrived 08/26/2024 09:59 am Kevin H.
08/26/2024 10:16 am Customer Signature Posted Kevin H.
08/26/2024 10:43 am Updated status to Service Completed Kevin H.
08/26/2024 10:43 am Work Order Tasks Added Kevin H.
08/26/2024 10:43 am Check-out 08/26/2024 10:42 am Kevin H.
08/26/2024 11:01 am Service Completed Kevin H.
08/26/2024 11:01 am Updated status to Pending Approval Kevin H.
08/26/2024 11:15 am Approved. Chu H.
08/26/2024 11:15 am Updated status to Submitted for Invoicing Chu H.
08/26/2024 02:21 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W41421