DSI WebApp

W41428 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Andrew Miller

Scheduled Date/Time:

08/27/2024, 02:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0.5

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Mr. Miller's VPN and Share Drive Access

Work Requested by: Andrew Miller

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote Support with Mr. Miller to connect to VPN (SonicWALL Mobile Connect for Mac) and access Bids network share drive. VPN connects successfully and Bids network share drive is accessible.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remote Support with Mr. Miller to connect to VPN (SonicWALL Mobile Connect for Mac) and access Bids network share drive. VPN connects successfully and Bids network share drive is accessible.	Kevin Hsueh	08/27/2024 02:30 pm	08/27/2024 03:00 pm	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
08/27/2024 02:14 pm	Created workorder.	Kevin H.
08/27/2024 02:14 pm	Assigned: Kevin Hsueh	Kevin H.
08/27/2024 02:14 pm	Updated status to Scheduled	Kevin H.
08/27/2024 03:04 pm	Check-in 08/27/2024 02:30 pm	Kevin H.
08/27/2024 03:06 pm	Updated status to Service Completed	Kevin H.
08/27/2024 03:06 pm	Work Order Tasks Added	Kevin H.
08/27/2024 03:06 pm	Check-out 08/27/2024 03:00 pm	Kevin H.
08/27/2024 04:25 pm	Service Completed	Kevin H.
08/27/2024 04:25 pm	Updated status to Pending Approval	Kevin H.
08/27/2024 04:25 pm	No Signature: Remote Support: Andrew Miller	Kevin H.
08/28/2024 09:15 am	Approved.	Chu H.
08/28/2024 09:15 am	Updated status to Submitted for Invoicing	Chu H.
08/28/2024 03:26 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41428

Work Orders