DSI WebApp

W41488 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Eric James

Scheduled Date/Time:

09/30/2024, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Eric James

Date Signed:

09/30/2024

Work Requested

Troubleshoot Eric James' exchange account on his mobile phone

Work Requested by: Eric James

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

reconfigure ejames@ambyth.com email account on Eric's iPhone. Confirmed emails are syncing properly

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	reconfigure ejames@ambyth.com email account on Eric's iPhone. Confirmed emails are syncing properly	Kevin Hsueh	09/30/2024 08:57 am	09/30/2024 09:41 am	00:44

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/30/2024 08:32 am	Created workorder.	Kevin H.
09/30/2024 08:32 am	Assigned: Kevin Hsueh	Kevin H.
09/30/2024 08:32 am	Updated status to Scheduled	Kevin H.
09/30/2024 08:57 am	Check-in 09/30/2024 08:57 am	Kevin H.
09/30/2024 08:58 am	Arrived 09/30/2024 08:57 am	Kevin H.
09/30/2024 09:05 am	Customer Signature Posted	Kevin H.
09/30/2024 09:41 am	Updated status to Service Completed	Kevin H.
09/30/2024 09:41 am	Work Order Tasks Added	Kevin H.
09/30/2024 09:41 am	Check-out 09/30/2024 09:41 am	Kevin H.
09/30/2024 09:43 am	Service Completed	Kevin H.
09/30/2024 09:43 am	Updated status to Pending Approval	Kevin H.
09/30/2024 10:13 am	Approved.	Chu H.
09/30/2024 10:13 am	Updated status to Submitted for Invoicing	Chu H.
09/30/2024 10:51 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41488

Work Orders