DSI WebApp

W41569 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Christi Taijeron

Scheduled Date/Time:

11/12/2024, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Christi Taijeron

Date Signed:

11/12/2024

Work Requested

Christi: Meet with SecureSafe on their alarm panel network connection. Gail: Export ASM-21 CYMA File and upload to CYMA Support for troubleshooting.

Work Requested by: Christi Taijeron

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Meet with SecureSafe and they confirmed alarm panel connected to WiFi properly. Per SecureSafe communication drops late evening and early morning. Ambyth to contact docomo to monitor for any internet drops. Setup workstation for Taylor Taitano

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Meet with SecureSafe and they confirmed alarm panel connected to WiFi properly. Per SecureSafe communication drops late evening and early morning. Ambyth to contact docomo to monitor for any internet drops. Setup workstation for Taylor Taitano	Kevin Hsueh	11/12/2024 09:30 am	11/12/2024 11:30 am	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/12/2024 08:49 am	Created workorder.	Kevin H.
11/12/2024 08:49 am	Assigned: Kevin Hsueh	Kevin H.
11/12/2024 08:49 am	Updated status to Scheduled	Kevin H.
11/12/2024 10:28 am	Check-in 11/12/2024 09:30 am	Kevin H.
11/12/2024 10:29 am	Arrived 11/12/2024 09:30 am	Kevin H.
11/12/2024 11:13 am	Customer Signature Posted	Kevin H.
11/12/2024 11:33 am	Updated status to Service Completed	Kevin H.
11/12/2024 11:33 am	Work Order Tasks Added	Kevin H.
11/12/2024 11:33 am	Check-out 11/12/2024 11:30 am	Kevin H.
11/12/2024 11:35 am	Service Completed	Kevin H.
11/12/2024 11:35 am	Updated status to Pending Approval	Kevin H.
11/13/2024 03:07 pm	Approved.	Chu H.
11/13/2024 03:07 pm	Updated status to Submitted for Invoicing	Chu H.
11/13/2024 03:16 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41569

Work Orders