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W41573 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

11/13/2024, 03:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Per Gail, check backup and restore file that was deleted/no longer present on BIDS share drive

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Per Gail, P:/BIDS/BIDS IN PROGRESS network drive is missing the file "VOLUME II PAST PERFORMANCE DRAFT GRD & JPD 11-12-24.docx". Check Shadowprotect backup image and located this file. Restore located file from backup image. Confirmed with Gail the file can now be seen on the share drive.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Per Gail, P:/BIDS/BIDS IN PROGRESS network drive is missing the file "VOLUME II PAST PERFORMANCE DRAFT GRD & JPD 11-12-24.docx". Check Shadowprotect backup image and located this file. Restore located file from backup image. Confirmed with Gail the file can now be seen on the share drive.	Kevin Hsueh	11/13/2024 03:30 pm	11/13/2024 04:15 pm	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
11/13/2024 04:12 pm	Created workorder.	Kevin H.
11/13/2024 04:12 pm	Assigned: Kevin Hsueh	Kevin H.
11/13/2024 04:12 pm	Updated status to Scheduled	Kevin H.
11/13/2024 04:14 pm	Check-in 11/13/2024 03:30 pm	Kevin H.
11/13/2024 04:17 pm	Updated status to Service Completed	Kevin H.
11/13/2024 04:17 pm	Work Order Tasks Added	Kevin H.
11/13/2024 04:17 pm	Check-out 11/13/2024 04:15 pm	Kevin H.
11/13/2024 04:32 pm	Service Completed	Kevin H.
11/13/2024 04:32 pm	Updated status to Pending Approval	Kevin H.
11/13/2024 04:32 pm	No Signature: Remote Support	Kevin H.
11/14/2024 03:18 pm	Approved.	Chu H.
11/14/2024 03:18 pm	Updated status to Submitted for Invoicing	Chu H.
11/14/2024 04:08 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41573

Work Orders