DSI WebApp

W41616 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Monica Oscariz

Scheduled Date/Time:

12/10/2024, 09:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Re-install CYMA and ensure workstation settings are in place. Workstation previously reprepped with Windows 11 Pro.

Work Requested by: Monica Oscariz

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote support with Joan in Saipan. Re-install CYMA. Confirmed Joan can login and access CYMA. setup Joan's email account in MS Outlook. Update Joan's Xerox Scan address book entry. Confirmed Xerox network printer is installed and network share drives are accessible.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remote support with Joan in Saipan. Re-install CYMA. Confirmed Joan can login and access CYMA. setup Joan's email account in MS Outlook. Update Joan's Xerox Scan address book entry. Confirmed Xerox network printer is installed and network share drives are accessible.	Kevin Hsueh	12/10/2024 09:30 am	12/10/2024 10:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/10/2024 10:27 am	Created workorder.	Kevin H.
12/10/2024 10:27 am	Assigned: Kevin Hsueh	Kevin H.
12/10/2024 10:27 am	Updated status to Scheduled	Kevin H.
12/10/2024 10:38 am	Check-in 12/10/2024 09:30 am	Kevin H.
12/10/2024 10:39 am	Updated status to Service Completed	Kevin H.
12/10/2024 10:39 am	Work Order Tasks Added	Kevin H.
12/10/2024 10:39 am	Check-out 12/10/2024 10:30 am	Kevin H.
12/10/2024 10:45 am	Service Completed	Kevin H.
12/10/2024 10:45 am	Updated status to Pending Approval	Kevin H.
12/10/2024 10:45 am	No Signature: Remote Support	Kevin H.
12/11/2024 03:40 pm	Approved.	Chu H.
12/11/2024 03:40 pm	Updated status to Submitted for Invoicing	Chu H.
12/11/2024 03:49 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41616

Work Orders