DSI WebApp

W41778 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Leiana Topasna

Scheduled Date/Time:

03/07/2025, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Leiana Topasna

Date Signed:

03/07/2025

Work Requested

Troubleshoot various issues

Work Requested by: Leiana Topasna

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Setup workstation for Frances. Activate MS Officr 365 and setup email account in Outlook. Create Xerox scan folder for Frances. Troubleshoot Tony's Swire portal view issues. Some tabs and data not displaying. Uninstall google chrome and reinstall google chrome on Tony's macbook. Test access to Swire portal and data is displayed properly. Activate MS Teams on Tony's Macbook.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Setup workstation for Frances. Activate MS Officr 365 and setup email account in Outlook. Create Xerox scan folder for Frances. Troubleshoot Tony's Swire portal view issues. Some tabs and data not displaying. Uninstall google chrome and reinstall google chrome on Tony's macbook. Test access to Swire portal and data is displayed properly. Activate MS Teams on Tony's Macbook.	Kevin Hsueh	03/07/2025 01:54 pm	03/07/2025 03:30 pm	01:36

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
03/07/2025 01:22 pm	Created workorder.	Kevin H.
03/07/2025 01:22 pm	Assigned: Kevin Hsueh	Kevin H.
03/07/2025 01:22 pm	Updated status to Scheduled	Kevin H.
03/07/2025 01:54 pm	Check-in 03/07/2025 01:54 pm	Kevin H.
03/07/2025 01:54 pm	Arrived 03/07/2025 01:54 pm	Kevin H.
03/07/2025 03:26 pm	Customer Signature Posted	Kevin H.
03/07/2025 03:30 pm	Updated status to Service Completed	Kevin H.
03/07/2025 03:30 pm	Work Order Tasks Added	Kevin H.
03/07/2025 03:30 pm	Check-out 03/07/2025 03:30 pm	Kevin H.
03/07/2025 03:32 pm	Service Completed	Kevin H.
03/07/2025 03:32 pm	Updated status to Pending Approval	Kevin H.
03/11/2025 12:01 pm	Approved.	Chu H.
03/11/2025 12:01 pm	Updated status to Submitted for Invoicing	Chu H.
03/11/2025 12:08 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41778

Work Orders