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W41819   Invoiced

03/28/2025, 09:33 am   
Onsite
Service Contract
AMBY.6004: Ambyth - Service Contract (08/26/24 - 08/25/25)
Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL MONTHLY HOURS: 8]
6
1
Kevin Hsueh
Yes
Leiana Topasna
03/28/2025
032668

Work Requested

Leiana reported her Macbook cannot connec to WiFi.
Work Requested by: Leiana Topasna

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Fully shutdown and reboot Leiana's Macbook Pro. Log back in to Macbook Pro and confirmed Wifi is connected now (SSID: FrontShop). test access network share drive and network printer successful. Charlen email not syncing in Outlook. Reconfigure Charlene email (CFalrad@ambyth.com) in Outlook and confirmed emails are now syncing properly.
Work Completed Technician Check-in Check-out Actual Hrs
1 Fully shutdown and reboot Leiana's Macbook Pro. Log back in to Macbook Pro and confirmed Wifi is connected now (SSID: FrontShop). test access network share drive and network printer successful. Charlen email not syncing in Outlook. Reconfigure Charlene email (CFalrad@ambyth.com) in Outlook and confirmed emails are now syncing properly. Kevin Hsueh
03/28/2025 09:40 am 03/28/2025 10:10 am 00:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
03/28/2025 09:33 am Created workorder. Kevin H.
03/28/2025 09:33 am Assigned: Kevin Hsueh Kevin H.
03/28/2025 09:33 am Updated status to Scheduled Kevin H.
03/28/2025 09:40 am Check-in 03/28/2025 09:40 am Kevin H.
03/28/2025 09:50 am Arrived 03/28/2025 09:49 am Kevin H.
03/28/2025 10:09 am Customer Signature Posted Kevin H.
03/28/2025 10:12 am Updated status to Service Completed Kevin H.
03/28/2025 10:12 am Work Order Tasks Added Kevin H.
03/28/2025 10:12 am Check-out 03/28/2025 10:10 am Kevin H.
03/28/2025 10:14 am Service Completed Kevin H.
03/28/2025 10:14 am Updated status to Pending Approval Kevin H.
03/28/2025 10:20 am Approved. Chu H.
03/28/2025 10:20 am Updated status to Submitted for Invoicing Chu H.
03/28/2025 03:13 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41819