DSI WebApp

W42570 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

03/27/2026, 10:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/25 - 08/25/26) [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

4

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Gail Outlook. Troubleshoot Fanny CYMA Printing issues

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Gails outlook crashing and showing maximum size reached. Gail's mailbox is extremely large at 300GB. Advised Gail major archiving is needed. DSI to work with Gail to archive. Reinstall printer for Fanny's CYMA Saipan printing. Test print successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Gails outlook crashing and showing maximum size reached. Gail's mailbox is extremely large at 300GB. Advised Gail major archiving is needed. DSI to work with Gail to archive. Reinstall printer for Fanny's CYMA Saipan printing. Test print successfully.	Kevin Hsueh	03/27/2026 10:00 am	03/27/2026 11:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
03/27/2026 11:43 am	Created workorder.	Kevin H.
03/27/2026 11:43 am	Assigned: Kevin Hsueh	Kevin H.
03/27/2026 11:43 am	Updated status to Scheduled	Kevin H.
03/30/2026 08:39 am	Check-in 03/27/2026 10:00 am	Kevin H.
03/30/2026 08:40 am	Updated status to Service Completed	Kevin H.
03/30/2026 08:40 am	Work Order Tasks Added	Kevin H.
03/30/2026 08:40 am	Check-out 03/27/2026 11:00 am	Kevin H.
03/30/2026 08:46 am	Service Completed	Kevin H.
03/30/2026 08:46 am	Updated status to Pending Approval	Kevin H.
03/30/2026 08:46 am	No Signature: Remote Support	Kevin H.
03/30/2026 11:29 am	Approved.	Chu H.
03/30/2026 11:29 am	Updated status to Submitted for Invoicing	Chu H.
04/03/2026 04:24 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42570

Work Orders